TERMS OF SERVICE
Welcome to Meet AI. These Terms of Service (“Terms”) govern your access and use of Meet AI’s AI-powered recruitment platform, including but not limited to candidate screening, video interview services, AI-based assessments, and employer-recruiter interactions.
By accessing or using Meet AI, you agree to comply with these Terms. If you do not agree, you should not use Meet AI.
1. Scope of Services
• Meet AI is a Software-as-a-Service (SaaS) recruitment platform that enables job seekers, employers, and recruiters to streamline hiring processes through AI-powered automation.
• Services include video interviews, automated AI assessments, candidate screening, and job-matching services.
• These Terms apply to all users, including free and premium account holders, employers, and API integrators.
2. Account Registration, Responsibilities & Security
• Users must create an account and provide accurate, up-to-date information.
• Users are responsible for maintaining the confidentiality of their credentials and preventing unauthorized access.
• Meet AI reserves the right to suspend or terminate accounts found to be in violation of these Terms.
• Users are solely responsible for maintaining the security of their login credentials and are advised to use strong passwords.
• Meet AI is not liable for unauthorized access resulting from weak passwords, credential leaks, or phishing attempts.
3. Acceptable Use & Prohibited Activities
• Users agree not to misuse Meet AI, including but not limited to:
• Submitting false job offers or misleading job descriptions.
• Using Meet AI to harass, intimidate, or discriminate against candidates or employers.
• Uploading inappropriate or illegal content (offensive language, explicit material, fake identities).
• Attempting to exploit security vulnerabilities, reverse-engineer the platform, or bypass access restrictions.
• Violation of these rules will result in immediate account suspension and possible legal action.
4. Service Availability & Liability for Interruptions
• Meet AI strives to provide continuous, high-quality service, but does not guarantee uninterrupted availability.
• Meet AI shall not be liable for service failures caused by:
• Scheduled maintenance or urgent updates.
• Cyberattacks, DDoS, ransomware, or security breaches.
• Cloud infrastructure failures (DigitalOcean, third-party providers).
• Force majeure events (natural disasters, war, government restrictions).
• Users acknowledge that Meet AI does not offer refunds for temporary service disruptions.
5. Use of AI-Based Assessments & Bias Disclaimer
• Meet AI utilizes AI-based algorithms to assist with candidate evaluation and job-matching.
• AI-generated assessments are recommendations only; final hiring decisions rest with employers.
• Meet AI does not guarantee employment outcomes and is not liable for hiring decisions made using its platform.
• Users acknowledge that AI-driven insights are based on probabilistic models and may contain inaccuracies or unintended biases.
• Users have the right to request a manual review of any AI-generated assessment they believe to be inaccurate or biased.
6. Employer & Recruiter Obligations
• Employers must comply with all applicable labor and anti-discrimination laws when using Meet AI.
• Data provided by candidates must be used solely for legitimate recruitment purposes.
• Employers must not engage in unethical hiring practices, including discriminatory job postings or misleading candidate evaluations.
• Employers and recruiters agree not to resell, redistribute, or share candidate data obtained through Meet AI without explicit written consent from Meet AI.
• Meet AI reserves the right to verify employer identities before allowing access to candidate databases.
• Meet AI may request business registration documents or proof of legitimacy before activating certain accounts.
• Any violation of this clause will result in immediate account termination and potential legal action.
7. Subscription Plans, Payments & Refunds
• Meet AI offers various subscription plans, including free and premium tiers.
• Payment processing is handled through secure third-party payment providers.
• Subscription fees are non-refundable unless otherwise specified in writing.
• Users may cancel their subscription, but access will continue until the end of the billing cycle.
• Meet AI reserves the right to modify pricing and subscription terms with prior notice.
8. Data Ownership & Retention
• All data submitted or generated through Meet AI, including video interviews, resumes, and AI assessments, becomes the exclusive property of Meet AI.
• Users grant Meet AI an irrevocable, perpetual, worldwide license to use their data for platform optimization and service improvement.
• Meet AI retains user data for 10 years, unless legally required to retain it for a longer period.
• Users may request deletion of personal data. Upon request, Meet AI will permanently delete personal data within 90 days, except where legal obligations require retention.
9. AI Model Training & Data Usage
• Users grant Meet AI permission to use anonymized data to improve AI models.
• Meet AI does not use personally identifiable information (PII) for AI training without explicit consent.
• Users may opt out of AI training-related data collection by submitting a request to [email protected].
10. Moderation, Fraud Prevention & Account Suspension
• Meet AI actively monitors user activity to detect fraudulent behavior.
• Meet AI reserves the right to suspend or terminate any account involved in:
• Posting fraudulent job listings.
• Engaging in scams, phishing, or fraudulent hiring practices.
• Misrepresenting job descriptions, salaries, or hiring terms.
11. Protection Against Automated Requests & Data Scraping
• Users agree not to:
• Use bots, automated scripts, or crawlers to access Meet AI’s platform.
• Extract or scrape candidate data, job postings, or AI insights for external use.
• Bypass any rate-limiting, authentication, or security measures.
• Meet AI may block or ban any user or IP address engaging in these activities.
12. Governing Law & Dispute Resolution (Delaware)
• These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
• Any disputes shall be resolved exclusively in the courts located in Delaware, unless otherwise required by applicable arbitration laws.
13. Compliance with U.S. Export Laws
• Meet AI complies with all applicable U.S. export control laws and regulations.
• Users confirm that they are not located in, under the control of, or a resident of a country subject to U.S. trade restrictions or sanctions.
14. GDPR Compliance & Data Requests (EEA Users)
• For users located in the European Economic Area (EEA), Meet AI complies with the General Data Protection Regulation (GDPR).
• Users in the EEA have the right to request access, correction, deletion, or restriction of their personal data. Requests should be submitted via [email protected].
15. Updates & Notifications of Modifications to These Terms
• Meet AI will notify users of any significant updates to these Terms at least 30 days in advance via email or platform notifications.
• Users who continue to use the platform after this period agree to the revised Terms.
16. Intellectual Property & Copyright
• All trademarks, logos, software, and content related to Meet AI are the exclusive property of Meet AI and are protected by copyright, trademark, and intellectual property laws.
• Users may not copy, reproduce, distribute, or modify any part of Meet AI without explicit written permission.
• Unauthorized use of Meet AI’s intellectual property will result in legal action.
17. Third-Party Integrations & External Services
• Meet AI may integrate with third-party services (e.g., background checks, video conferencing, HR software).
• Meet AI is not responsible for any failures, security breaches, or misuse of data by third-party services.
• Users are encouraged to review the Terms & Privacy Policies of any third-party integrations.
18. Liability Limitations & Disclaimer of Warranties
• Meet AI provides its platform “as is” and “as available” without warranties of any kind.
• Meet AI does not guarantee that the platform will be error-free, uninterrupted, or 100% accurate.
• Meet AI shall not be liable for:
• Hiring outcomes, employment decisions, or contract disputes.
• Any indirect, incidental, or consequential damages arising from the use of the platform.
19. Termination & Account Closure
• Meet AI reserves the right to suspend or terminate an account if a user violates these Terms.
• Users may request account deletion at any time, subject to data retention policies.
• Meet AI may terminate access to the platform without notice if deemed necessary for security, fraud prevention, or legal compliance.
20. Force Majeure
• Meet AI shall not be liable for delays, interruptions, or failures in service due to circumstances beyond its control, including:
• Natural disasters (earthquakes, floods, fires).
• Wars, terrorism, or political instability.
• Internet failures, cyberattacks, or third-party service disruptions.
• Users waive any claims against Meet AI for service failures caused by force majeure events.
21. Governing Language
• These Terms are written in English, and in case of translations, the English version will prevail.
• Meet AI is not responsible for errors in translation that may lead to misinterpretation of these Terms.
22. Contact Information
• For questions or concerns regarding these Terms, users may contact Meet AI at:
• Email: [email protected]
• Registered Address:
TIME TO MEET AI LLC
2915 OGLETOWN ROAD
NEWARK, DE 19713
U.S.A.
• Meet AI will respond to inquiries within a reasonable timeframe.
23. Data Processing Agreement (DPA) & Compliance with Employment Laws
• Meet AI may enter into Data Processing Agreements (DPA) with businesses that require compliance with GDPR and other data protection frameworks.
• Employers using Meet AI are responsible for ensuring that their job postings, recruitment practices, and hiring decisions comply with local, state, and national employment laws.
• Meet AI does not assume liability for non-compliance with labor laws by employers or recruiters.
24. Dispute Resolution & Arbitration Clause
• Users agree that any disputes not resolved through informal negotiations shall be settled through binding arbitration in Delaware, USA.
• Arbitration will be conducted under the rules of the American Arbitration Association (AAA).
• Class action lawsuits are prohibited – disputes must be handled individually.
25. Indemnification Clause
• Users agree to indemnify and hold harmless Meet AI, its affiliates, officers, employees, and partners from any claims, damages, or legal expenses arising from:
• Misuse of the platform.
• Violations of these Terms.
• Hiring disputes, discrimination claims, or wrongful termination lawsuits.
26. User-Generated Content & Public Posts
• If users post reviews, feedback, or testimonials on Meet AI, they grant Meet AI a non-exclusive, royalty-free license to use, modify, or display this content for marketing and improvement purposes.
• Meet AI reserves the right to remove content that is deemed offensive, misleading, or violates any laws.
27. AI Decision-Making Transparency
• Meet AI does not make hiring decisions – AI-generated assessments serve only as decision support tools for employers.
• Candidates have the right to request an explanation of AI-based hiring decisions, in compliance with GDPR & AI Act regulations.
• Employers using automated decision-making tools must ensure compliance with local labor laws regarding AI use in hiring.
28. No Waiver Clause
• Failure of Meet AI to enforce any provision of these Terms shall not constitute a waiver of its rights.
• Any waiver of a right must be in writing and signed by an authorized representative of Meet AI.
29. Survival Clause
• Certain provisions will survive account termination, including:
• Intellectual property rights.
• Data ownership & retention policies.
• Liability disclaimers & indemnification clauses.
30. Severability Clause
• If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
• The invalid provision shall be replaced with a valid one that reflects the original intent as closely as possible.
31. Compliance with AI Ethics and Regulatory Standards
• Meet AI complies with emerging AI regulations such as the EU AI Act, GDPR, CCPA, and other global frameworks governing automated decision-making in employment.
• Employers using AI-based hiring tools are responsible for ensuring compliance with anti-discrimination laws and fair hiring practices.
• Meet AI does not assume responsibility for biased hiring practices or unlawful use of AI insights by third parties.
32. Security Breaches & Incident Response
• Meet AI follows industry-standard security protocols to protect user data.
• In the event of a data breach, Meet AI will:
• Notify affected users within the legally required timeframe.
• Conduct an internal investigation and take necessary corrective actions.
• Comply with regulatory reporting obligations under GDPR, CCPA, and US data protection laws.
• Users are responsible for reporting suspected security vulnerabilities or unauthorized access to Meet AI.
33. Changes to Business Operations
• Meet AI reserves the right to:
• Change, modify, or discontinue any feature or service at its discretion.
• Transfer its rights or obligations under these Terms in the event of a merger, acquisition, or sale of assets.
• Notify users of significant operational changes that may affect service availability.
34. Independent Contractor Status
• Nothing in these Terms creates an employment, partnership, or agency relationship between Meet AI and its users.
• Users, including employers and candidates, operate as independent parties and cannot act on behalf of Meet AI.
35. Governing Law for International Users
• While Meet AI is governed by the laws of Delaware, USA, international users agree that:
• Local laws may apply depending on their jurisdiction.
• Any legal disputes must still be resolved through arbitration or litigation in Delaware, unless explicitly prohibited by local law.
36. User Responsibilities for Accuracy of Information
• Users agree to provide only truthful and accurate information when registering, applying for jobs, or posting job listings.
• Meet AI is not responsible for errors, omissions, or misrepresentations made by users.
• Meet AI reserves the right to suspend or ban accounts found to be providing false or misleading information.
37. No Employment Guarantee & Liability Disclaimer
• Meet AI is a technology provider and does not guarantee job placements, employment contracts, or hiring outcomes.
• Users acknowledge that employers are solely responsible for hiring decisions.
• Meet AI shall not be held liable for disputes, wrongful termination, salary discrepancies, or breaches of employment contracts.
38. Fraudulent Job Listings & Candidate Identity Verification
• Meet AI reserves the right to review, remove, or suspend any job listing deemed fraudulent, misleading, or in violation of labor laws.
• Meet AI does not conduct background checks on candidates and is not responsible for fraudulent applications.
• Employers are responsible for verifying candidate credentials before making hiring decisions.
39. Data Portability & User Data Requests
• Users have the right to request a copy of their personal data stored on Meet AI.
• Meet AI provides data export functionality for users who wish to migrate their data to another service.
• Users may submit a request for data portability via [email protected].
40. Compliance with Fair AI Practices & Transparency
• Meet AI is committed to fair AI practices and ensures that its AI models are regularly audited for bias and fairness.
• Users have the right to challenge AI-based hiring decisions and request a human review.
• Employers must ensure that automated decision-making complies with local employment laws.
41. Cookies & Tracking Technologies
• Meet AI uses cookies and tracking technologies to enhance user experience, analyze performance, and improve services.
• Users can manage their cookie preferences through browser settings or platform controls.
• Disabling cookies may affect certain functionalities of the platform.
42. Third-Party Advertisements & Marketing Communications
• Meet AI may display third-party job postings, sponsored content, or advertisements on its platform.
• Users may opt out of marketing communications via account settings or by contacting support.
• Meet AI does not endorse any external advertisers or third-party services displayed on the platform.
43. Account Sharing & Unauthorized Use
• Each Meet AI account is strictly personal and cannot be shared among multiple users.
• Users are responsible for all activity under their account.
• Meet AI reserves the right to suspend or terminate accounts suspected of unauthorized access or account sharing.
44. Governing AI Liability & Decision-Making Limitations
• Meet AI only provides AI-assisted decision-making tools and does not make hiring decisions.
• Employers remain fully responsible for hiring decisions based on AI evaluations.
• Meet AI does not guarantee the accuracy of AI assessments and shall not be liable for any employment consequences resulting from their use.
45. No Compensation for Service Downtime
• Meet AI does not guarantee 100% uptime and shall not offer financial compensation for temporary service disruptions.
• No refunds or credits shall be granted for technical failures, scheduled maintenance, or external events beyond Meet AI’s control.
46. Governing Laws for Users Outside the U.S.
• While Meet AI operates under the laws of the State of Delaware, USA, users outside the U.S. acknowledge that:
• Local laws may apply depending on their country of residence.
• Legal disputes shall be resolved under Delaware jurisdiction, unless explicitly prohibited by local law.
47. Ethics & Code of Conduct for Recruiters & Employers
• All employers and recruiters using Meet AI must adhere to professional conduct standards when interacting with candidates.
• The following actions are strictly prohibited:
• Requesting personal sensitive information (race, religion, sexual orientation, etc.).
• Pressuring candidates into making quick or uninformed decisions.
• Using Meet AI to bypass local labor laws or engage in unethical hiring practices.
• Meet AI reserves the right to remove accounts and job listings found in violation of these ethical guidelines.
48. Special Terms for Enterprise Clients
• Some advanced features of Meet AI are reserved for enterprise clients under specific contracts.
• Enterprise clients with API access or customized solutions must:
• Sign a dedicated service agreement outlining mutual obligations.
• Agree to additional confidentiality and data protection terms.
• Ensure compliance with industry-specific regulations when using Meet AI services.
49. Legal Notice for AI & Automated Processing
• Users acknowledge that Meet AI uses AI-driven automated assessments, and interactions with the platform may be recorded and analyzed for service improvement.
• Meet AI provides human review options upon request for users challenging AI-generated hiring recommendations.
• Employers using AI-driven selection processes must disclose this to candidates and ensure compliance with transparency laws governing automated decision-making.
50. Data Breach Notification & Security Measures
• Meet AI employs industry-standard security protocols to protect user data.
• In case of a data breach, Meet AI will:
• Notify affected users as required by applicable laws.
• Take immediate action to contain, investigate, and mitigate potential risks.
• Cooperate with regulatory authorities and cybersecurity teams to prevent recurrence.
51. AI Explainability & Transparency
• Meet AI is committed to explainable AI and provides:
• Detailed insights into how AI-powered assessments work.
• User access to request explanations regarding AI decisions affecting their profile.
• Compliance with AI transparency regulations, including GDPR’s right to explanation.
52. No Unlawful Use of AI for Discrimination or Bias
• Meet AI strictly prohibits:
• AI-based discrimination in hiring based on race, gender, religion, disability, or other protected characteristics.
• Employers from using Meet AI to create unlawful hiring filters that may lead to biased outcomes.
• Meet AI reserves the right to audit AI decision-making processes and disable access for violators.
53. AI System Updates & Performance Monitoring
• Meet AI continuously updates and improves AI models for accuracy and fairness.
• AI system changes may include:
• Algorithmic improvements based on user feedback.
• New compliance measures to meet emerging regulations.
• Performance monitoring to detect anomalies or biases.
54. Copyright & Intellectual Property Rights Protection
• Meet AI owns all proprietary technology, AI models, and platform content.
• Unauthorized use, modification, or redistribution of Meet AI’s technology is strictly prohibited.
• Users may not:
• Reverse-engineer or attempt to replicate Meet AI’s software.
• Copy or sell AI-generated reports without written permission.
• Use Meet AI’s branding, trademarks, or trade secrets without explicit consent.
55. Data Retention Policy & Right to Erasure
• Meet AI retains personal and professional data for 10 years, unless required otherwise by law.
• Users have the right to:
• Request deletion of their data via [email protected].
• Revoke consent for AI-based processing if legally applicable.
• Download a copy of their personal records before requesting account deletion.
• Certain AI-generated insights and anonymized data may be retained for research and development purposes.
56. Indemnification Clause (User Liability for Misuse)
• Users agree to indemnify and hold Meet AI harmless against legal claims resulting from:
• Misuse of the platform, including fraudulent job postings or fake applications.
• Violations of third-party rights, such as intellectual property infringement.
• Failure to comply with applicable laws when using Meet AI’s services.
Updated Date: February 5, 2025